01 Shopping
Click on your desired OWN item, add it into your shopping cart and once you are ready, you can proceed to your shopping cart for check out.
02 Purchase
Please ensure that the correct item in the correct colors/sizes has been selected before proceeding to check out.
03 Delivery
We will mail out your parcel the next working day after your payment being verified.
PAYMENT
iPay88
iPay88 is a leading and award-winning regional Payment Gateway Provider in South East Asia. iPay88 offer credit and debit cards payment of Visa and Mastercard, local internet banking service such as Maybank2u, PBeBank, Cimb Clicks, Hong Leong Connect, Bank Islam, RHB now, Am online, Aliance Online, Affin Online, Bank Rakyat, MyBSN, UOB Online, MEPS FPX, variety of e-wallet such as Boost Wallet, Vcash Wallet, GrabPay, Maybank QRPay and TnGDigital.
An order confirmation email will be sent to you via our site once we received your payment.
Delivery
An email with tracking info will sent to you once your item has been shipped. Delivery is carried out during working days, Monday through Friday, excluding weekends and local public holidays.
Item will be delivered to your doorstep the next 1-4 days (Skynet) / 3-8 working days (International).
If you do not receive your parcel within the respective working days mentioned above, please track your parcel with the provided tracking number and arrange for redelivery with respective courier or selfcollect at the allocated branch if the attempted delivery was unsuccessful.
Undelivered parcel will return to us after 10 working days. Do note that we are not responsible for the redelivery charges. Please track your parcel once it is mailed out.
Return Policy
- Returns can only made one time per order number
- We will email your credit voucher (valid for 6 months) once the item is received.
- Strictly NO cash refund.
- All returns must be sent back within 5 working days (Malaysia) / 10 working days (outside Malaysia)
- All return item must be mailed back using trackable mailing services.
- Return item MUST BE in unworn, unwashed and unaltered merchandise in saleable condition.
- All sale/discounted items are final and not eligible for return & exchange.
To process return, please contact our customer service assistant by email to sales@own-fit.com.my or DM to our social media account. Please provide us with the tracking info once you have mailed out your returned item.
Shipping Charges
OWN offer FREE SHIPPING (exclude mats) with purchase above:
RM100 for Malaysia order
RM400 for Singapore, Hong Kong and Taiwan order.
Otherwise, shipping fee is charged at flat rate basis:
RM7/West Malaysia
RM9/Sarawak
RM12/Sabah
RM35/Singapore
RM39/Hong Kong
RM39/Taiwan
*Mats shipping charges please refer from the mats product page
*Please note the delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
